The stage teams skip. Drift, monitoring that watches output quality, what a rollback criterion is for and how to handle the day a system produces something that reaches the press.
A live assistant has told several customers something incorrect about their entitlements. The system is up and almost every other answer is fine. What should happen first?
AStop the harm, by switching the feature off, restricting it or routing everything to human review.
BReproduce the failure so the cause is understood before anything changes.
CDraft a customer communication for approval.
DChange the prompt to prevent the specific wording that caused it.