Concepts, books, certifications and templates for product work.

IDEO's course on the first phase of design thinking, moving from observing people to interviewing them, then to writing insights other people can act on. Assignments run against a challenge you bring, so what you finish with is research on your own problem rather than a case study. It suits anyone who has to justify a product direction from customer evidence.

The second step on the Product Owner track, for people who have done the job long enough to have met competing business initiatives and a backlog that has grown out of hand. It covers product vision, spotting valuable opportunities, and stakeholder relationships at that scale. Renewal runs on the same two year cycle as CSPO.

The course behind the SAFe Agilist certification, covering Lean-Agile principles, how an Agile Release Train works, PI Planning and what leadership has to do differently during an adoption. It is the usual first course for managers whose organisation has already chosen SAFe. Certification is renewed each year.

Rosenfeld Media's membership platform, carrying live talks, an archive of conference sessions and a community of UX and research practitioners. The free tier already covers live presentations, the newsletter and the Slack community, while Gold adds conference recordings and the Rosenfeld book library. It suits researchers and design leaders who want a continuing supply of practice talks rather than a single course.

An outcome first roadmap format built from goals, timeframes, features and metrics. Pichler holds the feature column to a handful of items per goal, and that constraint is what stops the artefact drifting back into a release plan.

Splits debt along two axes, prudent against reckless and deliberate against inadvertent. Handy when you need to show a stakeholder that some shortcuts were a business decision while others point at a gap in skills or review.

The definitive source, and what the PSPO and PSM exams are assessed against. Thirteen pages, licensed CC BY-SA 4.0.

Asking someone what they usually do produces an idealised answer, while asking about one specific occasion produces something you can act on. Short enough to read in the ten minutes before your next interview.