The Innovator's Dilemma
About this book
Christensen's account of why well run companies lose to entrants. Sustaining innovations improve products for existing customers. Disruptive ones start out worse on the established measures and serve a fringe or new market until they improve enough to take the mainstream. The dilemma is that listening to your best customers and defending margins is exactly what prevents a response. Uses disk drives, excavators and steel minimills as its main evidence.
Description via Product Digest.
Topics
Related concepts
- Distinctive competenciesThe things an organisation can do that competitors cannot easily copy, and the filter that decides which market problems are worth this company solving.
- Buy, build or partnerDeciding how to close the gaps in a complete solution, given that building is only one of three options and usually the slowest.