Concept 3 of 3

Distinctive competencies

4 questions test this

A distinctive competency is something the organisation can do that others cannot easily replicate and that the market actually values. Both halves matter. A capability nobody wants is a hobby, and a capability everyone has is a cost of entry.

Assets and competencies are different things

The framework separates them deliberately. Asset Assessment is an inventory of what exists, technical assets, skills, services, patents, brand, relationships, data. It is a list.

A distinctive competency is an asset or a combination of assets that produces value the market recognises and a competitor cannot quickly match. Most assets never become competencies, and the exercise of assessing them is largely about finding the two or three that could.

Four tests

Is it valuable to the market. Can you point to a market problem that this capability solves better than the alternatives.

Is it rare. Do most competitors already have it. If they do, it belongs in the cost of entry, not the strategy.

Is it hard to copy. How long, and at what cost, could a well funded competitor acquire it. A year of engineering is not hard to copy. A ten year data set, an exclusive distribution agreement or a regulatory approval is.

Can the organisation actually exploit it. Capability sitting in a team that has no route to the market is potential rather than competency.

How it filters opportunity

This is the connection Focus makes explicit. Once market problems have been found and sized, the next question is not which is biggest but which of the big ones this company is unusually well placed to solve. A large, urgent, pervasive problem that any of six competitors could address equally well is a bad investment. A slightly smaller one that only your data or your channel can reach is a better one.

The failure mode in both directions is common. Chasing a market you have no advantage in burns money slowly. Defending a competency the market has stopped paying for burns it invisibly.

Articulating it

The output of this box is a sentence anyone in the company can say. It names the capability, the evidence that it is hard to copy, and the market problem it lets you solve better. If the sentence needs a diagram, it is not finished, and it will not survive being repeated by a salesperson under time pressure.

Common misconceptions

A distinctive competency is whatever the company is good at.

Being good at something every competitor is also good at is table stakes, not a competency. The test is whether it is genuinely hard for a competitor to acquire, and whether the market values it.

Product features are competencies.

Features are outputs and can be copied in a release cycle. Competencies are the underlying capabilities that produced them, such as a proprietary data set, a distribution relationship, a regulatory approval or deep domain expertise.

Competency analysis is a one-off exercise.

Competencies erode. A data advantage narrows as competitors accumulate their own, and a technical lead closes. The inventory needs revisiting on the same cycle as the competitive landscape.

4 questions test this concept

A company lists its distinctive competencies as a talented engineering team, good customer service and a modern technology stack. What is the problem with this list?

  • AThere is no problem, since all three are genuine strengths.
  • BThe list is too short and should contain at least ten entries.
  • CEngineering quality cannot be a competency because it is not customer facing.
  • DAll three are claimed by most competitors, so they are cost of entry rather than distinctive. A competency has to be valued by the market and genuinely hard for a competitor to acquire.
Check whether it stuck.

One per page, with a worked explanation.

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Related material
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Playing to Win, On where to play and how to win as two connected choices.
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Good Strategy Bad Strategy, On strategy as a coherent response to a real difficulty.
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The Innovator's Dilemma, On competencies that become constraints as a market shifts.