Domain 3 of 5
Stakeholders and Customers
Working with stakeholders who disagree, holding the ordering decision under pressure, and distinguishing what a customer asks for from what they need.
Concepts in this domain
01Stakeholders and collaborationHow stakeholders participate in Scrum, where their input enters, and where the Product Owner's decision stands.02Stakeholder communicationsProactive communication with the people affected by the product, from strategy through execution, on a rhythm rather than in response to escalation.03The product owner in organisational contextThe accountability is fixed, but the organisation around it is not. How reporting lines, funding models and team counts change what a product owner can actually decide.04Product discovery and validating assumptionsEvery backlog item carries an assumption that someone wants it. Discovery finds the assumptions, validation buys evidence, and the choice of technique is a trade between cost and quality of learning.Try a question from this domain
A Sprint Review has become a status meeting where the Product Owner presents slides on what the team completed. What is being lost?
- AThe inspection of a working Increment by the people who will use it, and the adaptation of the Product Backlog that follows from it.
- BThe team's opportunity to demonstrate its work to management.
- CThe Scrum Master's opportunity to report on impediments.
- DNothing, provided the slides accurately reflect what was completed.
12 questions on this domain.
One per page, with a worked explanation.
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