Universal Methods of Design

A reference of 125 research and design methods, each given a two page spread with a short description, the point in a project where it is useful, and a worked illustration. Entries are indexed by phase and by whether a method is qualitative or quantitative, generative or evaluative, so you can find something suited to the question rather than reaching for interviews every time. The expanded edition revises the original entries and adds methods drawn from behavioural and evaluative research. Coverage runs from card sorting and diary studies through to eye tracking, cognitive mapping and participatory design workshops. Best used as a shelf reference during planning rather than as a book to read straight through.