Strategy, discovery, metrics, growth, pricing, design, delivery and leadership. Each entry says when it is the right one to pick up.
An accessibility book organised around design decisions rather than around compliance checklists. The first part introduces personas covering people with different abilities and situations, including screen reader users, people …
The fourth edition of the book that introduced personas and goal directed design to a wide audience. Its first part covers the process, moving through research, modelling users into personas, deriving requirements from scenarios, and framing an interaction design solution.
Kalbag covers the ground a team needs in order to start taking accessibility seriously, from the legal and business context through to specific implementation guidance.
Greever addresses the conversation that happens after the work is done. Covers understanding who the stakeholders are and what they actually respond to, listening properly before responding, and the specific structure of a …
Frost's methodology for building interface design systems by composing small pieces into larger ones. The stages run from atoms, the smallest elements such as a label or an input, through molecules and organisms to templates and finally pages with real content in them.
Winters established the content design practice at the UK Government Digital Service, and this book sets out the method. Content design starts from a user need and from evidence about what people actually search for, then answers …
Kholmatova approaches a design system as a shared language rather than as a component library, and organises the book around defining that language before building anything.
Krug's short book on web usability, organised around the idea that a page should be self evident and a user should never have to work out what something is. Covers scanning rather than reading, conventions worth keeping, navigation and the home page, and the trunk test for orientation.
Downe led design in the UK Government Digital Service and distilled that experience into fifteen principles for a service that works. Each principle gets a short chapter, covering matters such as being easy to find, explaining its …
The thorough guide to planning and running usability tests, written by two people who have run a great many of them. The first part covers what usability is and where testing fits alongside other methods, and the second walks …
Eyal's four phase Hook Model of trigger, action, variable reward and investment describes how products build habitual use. Covers external and internal triggers, the Fogg behaviour model applied to reducing the effort of an …
Covert wrote a short book about information architecture for people who would never call themselves information architects. It moves from identifying the mess and stating your intent through to choosing a direction, giving structure to the parts and preparing to adjust as things change.
The fourth edition of the polar bear book, rewritten so the ideas apply to any information environment rather than only to websites. The core sections cover the anatomy of an information architecture, then the organisation …
Yablonski collects the psychological principles that keep turning up in interface decisions and explains each one with worked examples. Coverage includes Fitts's law and Hick's law on target size and choice, Jakob's law on the …
Gothelf and Seiden apply lean and agile thinking to design practice. Assumptions are made explicit and turned into hypotheses, design happens collaboratively rather than in a studio, and the MVP is treated as a test rather than a small first version.