Strategy, discovery, metrics, growth, pricing, design, delivery and leadership. Each entry says when it is the right one to pick up.
An accessibility book organised around design decisions rather than around compliance checklists. The first part introduces personas covering people with different abilities and situations, including screen reader users, people …
The fourth edition of the book that introduced personas and goal directed design to a wide audience. Its first part covers the process, moving through research, modelling users into personas, deriving requirements from scenarios, and framing an interaction design solution.
Krug's short book on web usability, organised around the idea that a page should be self evident and a user should never have to work out what something is. Covers scanning rather than reading, conventions worth keeping, navigation and the home page, and the trunk test for orientation.
The thorough guide to planning and running usability tests, written by two people who have run a great many of them. The first part covers what usability is and where testing fits alongside other methods, and the second walks …
The fourth edition of the polar bear book, rewritten so the ideas apply to any information environment rather than only to websites. The core sections cover the anatomy of an information architecture, then the organisation …
Yablonski collects the psychological principles that keep turning up in interface decisions and explains each one with worked examples. Coverage includes Fitts's law and Hick's law on target size and choice, Jakob's law on the …
A statistics book aimed squarely at people who run user research, organised around the questions that actually come up in the work. It covers confidence intervals for completion rates and task times, comparing two designs, sample …
Podmajersky treats interface text as a design material with a job to do, and builds a repeatable process for producing it. The book starts from the organisation's goals and the user's goals, derives a voice from the product's …