Writing Is Designing

Metts and Welfle argue that the words in a product are part of the design and should be made the same way, through research, iteration and testing. The book covers writing for interfaces, handling the moments where a product has to deliver bad news, accessibility and how text behaves with a screen reader, and the ethics of persuasive language. A substantial section deals with collaboration, covering how to work with designers, engineers and researchers and how to get involved early enough to matter. Interviews with practitioners break up the chapters and show different ways the role is set up. Written for writers and for designers who find themselves writing.