Strategy, discovery, metrics, growth, pricing, design, delivery and leadership. Each entry says when it is the right one to pick up.
Gothelf and Seiden apply lean and agile thinking to design practice. Assumptions are made explicit and turned into hypotheses, design happens collaboratively rather than in a studio, and the MVP is treated as a test rather than a small first version.
Young's method for building a large diagram of what people are trying to accomplish, drawn from transcripts of open ended interviews and grouped into towers of related tasks, thoughts and feelings.
Holmes led inclusive design at Microsoft and argues that disability is a mismatch between a person and their environment rather than a fixed personal attribute.
Goodman, Kuniavsky and Moed produced the standard reference on user research methods, running to six hundred pages and covering interviews, surveys, diary studies, usability testing, card sorting, ethnographic fieldwork and analytics, with the strengths and the cost of each.
Krug wrote the follow up to Don't Make Me Think about the one activity he believes teams should do and mostly do not, which is watching somebody use the thing.
The five day design sprint process from Google Ventures, written as a day by day operating manual. Monday maps the problem and picks a target, Tuesday sketches solutions, Wednesday decides and storyboards, Thursday builds a realistic prototype, Friday tests it with five customers.
Podmajersky treats interface text as a design material with a job to do, and builds a repeatable process for producing it. The book starts from the organisation's goals and the user's goals, derives a voice from the product's …
Norman's foundational text on how objects communicate their own use. Affordances, signifiers, mapping, feedback and conceptual models are all defined here, along with the gulfs of execution and evaluation that separate intention from action.
Lauret writes about API design from the consumer's point of view, treating an API as a user interface for developers. The book starts by identifying the goals an API needs to support, then covers designing the resources, actions …
IDEO.org's guide to human centred design, written for people designing with communities rather than for consumer software, and useful well beyond that setting.
The practical companion to This Is Service Design Thinking, built as a handbook of activities rather than as an argument for the discipline. It covers research, ideation, prototyping, implementation and facilitation, with step by …
A reference of 125 research and design methods, each given a two page spread with a short description, the point in a project where it is useful, and a worked illustration.
Metts and Welfle argue that the words in a product are part of the design and should be made the same way, through research, iteration and testing. The book covers writing for interfaces, handling the moments where a product has …